Frequent Questions about Word Numbers (0800, 0860, 0861) Apply for your Word Number here About Dial-A-Word Contact Dial-A-Word
Enter you desired word number here
 
0800, 0861 or 0860?
With Dial A Word you not only get a word number, but a fully packaged promotional marketing solution.


Frequent Questions about Word Numbers

  1. How Do I Dial A Word Number?
  2. What is the difference between 0800, 0860 and 0861?
  3. How long is the contract period?
  4. Will I have exclusive rights to the Dial A Word number that I lease?
  5. Do I own the phone word for the period of the contract?
  6. What areas can I use the phone words?
  7. Do I have to install a new telephone line?
  8. What are the costs involved ?
  9. How do I pay for the marketing campaign?
  1. How Do I Dial A Word Number ?
    It's easy! Please try our tool at the How to Dial A Word page.

  2. What is the difference between 0800, 0860 and 0861?
    0800: (Toll free) Any call made is free of charge to the caller (this excludes calls from cellular phones). Added incentive to customers to pick up the phone and call your number.
    0860: Caller is charged local call rate, regardless of location. You will not be charged for calls received from within your local calling area, but will only be responsible for the long distance portion of call charges on national call should you have a national call centre.
    0861: Caller pays full cost at fixed rate irrespective of distance of call.

  3. How long is the contract period?
    The contract period is a minimum of 1year after which you can continue your contract for another 1 to 10years. You will have the right of first refusal for the word number in your area. In lay - mans terms it means the number is yours as long as you want it subject to the terms and conditions of the contract.

  4. Will I have exclusive rights to the Dial A Word number that I lease?
    You will have exclusive rights to your specific chosen phone word number in your selected area for the period stated in your contract.

  5. Do I own the phone word for the period of the contract?
    You as a client own the right to the use of the phone word in your selected area for the time period stated in your contract with Dial a word.

  6. What areas can I use the phone words?
    Currently phone words are available in all major cities in South Africa but in the future phone words will be available at just about each dialing code level.

  7. Do I have to install a new telephone line?
    No, your incoming calls will be directed to your existing line of your choice and you keep your existing line. However you might need to install a new line in the future to cope with all the incoming calls generated by the Dial a word marketing campaign.

  8. What are the costs involved?
    The costs depend on the package you choose and the number of areas (cities) where you would like to use the number.

  9. How do I pay for the marketing campaign?
    Payments are made monthly in advance by direct debit order.